Escalation Matrix

Grievance Redressal/ Escalation Matrix to be displayed by Research Analysts:

Details of designation

Contact Person Name

Address where the physical address location

Contact No.

Email-ID

Working hours when complainant can call

Customer Care

Hemen Kapadia

Mumbai, Maharashtra, 400007

+91 98212 76177, +912232662767

hemenkapadia@hotmail.com

09:00 A.M. – 06: P.M.

Head of Customer Care

Hemen Kapadia

Mumbai, Maharashtra, 400007

+91 98212 76177, +912232662767

hemenkapadia@hotmail.com

09:00 A.M. – 06: P.M.

Compliance Officer

Hemen Kapadia

Mumbai, Maharashtra, 400007

+91 98212 76177, +912232662767

hemenkapadia@hotmail.com

09:00 A.M. – 06: P.M.

CEO

Hemen Kapadia

Mumbai, Maharashtra, 400007

+91 98212 76177, +912232662767

hemenkapadia@hotmail.com

09:00 A.M. – 06: P.M.

Principal Officer

Hemen Kapadia

Mumbai, Maharashtra, 400007

+91 98212 76177, +912232662767

hemenkapadia@hotmail.com

09:00 A.M. – 06: P.M.