Grievance Redressal Process
- Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at hemenkapadia@hotmail.com.
- Alternatively, the Investor may call on +91 98212 76177
- A letter may also be written with their query/complaint and posted at the below mentioned address: Coover Mansions, 2nd Floor, Flat No. 6, Mumbai, Maharashtra, 400007.
- The client can expect a reply within 21 days of approaching the Research Analyst.
- In case client is not satisfied with our response they can lodge grievance with SEBI at https://scores.sebi.gov.in/ or may also write to the office of SEBI.
- After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
- For more details about the ODR mechanism, fees, timelines etc., kindly visit: https://smartodr.in/login
- Details of Compliance Officer:
- Name- Hemen Kapadia
- Contact No.- +91 98212 76177
- Email- hemenkapadia@hotmail.com